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Clausum separates where you work (the web application) from where your servers call the API (your assigned API base URL). Public documentation does not list production API hostnames for security reasons.

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Web application (dashboard)

Use the Clausum web app to configure your organization, invite teammates, run simulations, and manage keys: 
https://sandbox.clausum.ai

Sign in

Existing users

Accept an invitation

First-time access via email invite
Bookmark https://sandbox.clausum.ai. If your organization uses a dedicated hostname in production, your welcome email or account team will specify it.

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Partner API base URL

Server-to-server calls (/api/v1/assess, /api/v1/report-fraud, blocklists, cases, ingest) use a base URL assigned to your organization.
Do not guess the API hostname. Clausum support (or your account administrator) delivers:
  • The exact API base URL (may match sandbox for trials, or a dedicated host in production)
  • Confirmation that your API keys are active for that environment
Store the value in an environment variable, for example:
# Provided by Clausum support when your workspace is provisioned
CLAUSUM_API_BASE=https://sandbox.clausum.ai
For sandbox evaluations, support often assigns https://sandbox.clausum.ai. Production integrations may receive a different host — use only the URL you were given.
All code examples in this documentation use $CLAUSUM_API_BASE or process.env.CLAUSUM_API_BASE so you can swap environments without changing application logic.

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What you can do without opening a support ticket

TaskWhere
Complete onboarding after inviteDashboard → guided setup
Create API keys (checkout, server, ingest)Integraciones → Claves de integración
Run payment simulationsSimulación
Review live assessmentsPanel and Protección
Monitor transactionsMonitor de transacciones
Invite colleaguesEquipo (role-dependent)
Manage blocklists and rulesProtección
Open regulatory casesExpedientes

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When to contact support

Reach api@clausum.ai or your account contact when you need:
  • Initial API base URL and workspace provisioning
  • Production cutover or a dedicated API hostname
  • SSO, enterprise contracts, or fraud-network participation
  • Platform-wide administration (financial institutions with managed onboarding)
Clausum is designed so merchants and operators can complete day-to-day configuration in the dashboard. Support is required for environment credentials and contractual provisioning, not for every integration step.

Quickstart

First API call with your assigned base URL.

Dashboard overview

Panel, metrics, and charts.