Report fraud against your assigned API host (
$CLAUSUM_API_BASE). See Access & environments.What happens on report
Case opened
A case (expediente) is created with a generated
reference_number, priority derived from amount and reason, and a mapped incident type.Blocklists updated
The offending email (
block), card BIN (flag, for card testing / friendly fraud), and IP (block) are added to your blocklists and linked to the case.Authentication
Requires a secret key with thefraud:report permission.
Identify the transaction
Provide one of these to reference an existing transaction:transaction_id— the Clausum transaction id.external_transaction_id+provider— e.g.pi_3Nxyz+stripe.
amount + email) and Clausum creates one.
Examples
Reasons
reason | Use for |
|---|---|
chargeback | Issuer chargeback / dispute |
friendly_fraud | Legitimate cardholder claiming fraud |
card_testing | Small probing transactions to validate stolen cards |
account_takeover | Compromised customer account |
identity_theft | Stolen identity used to transact |
other | Anything else |
Controlling notifications
Use thenotify object to decide which parties are alerted. Attach evidence with evidence_urls.